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last updated: March, 2025

Privacy Policy

1. Introduction

Welcome to Chestmoney. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our crypto payment gateway services.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our platform.


2. Information We Collect

We only collect the necessary information required to provide and improve our services.

2.1. Information You Provide to Us

  • Account Information: When you sign up, we may collect your email address, password (encrypted), and contact details.
  • Merchant Details: If you are a business, we may collect your business name, website, and payment preferences.
  • Customer Support Inquiries: Any data you voluntarily provide when contacting us for support.

2.2. Information We Collect Automatically

  • Transaction Data: Details of crypto transactions, including amounts, wallet addresses, and timestamps.
  • Device & Usage Information: IP address, browser type, operating system, and interaction logs.
  • Cookies & Tracking: We use cookies to enhance user experience, track website usage, and provide security measures.

2.3. Information from Third Parties

  • Blockchain Data: We may retrieve publicly available blockchain information to verify transactions.
  • Integration Partners: If you use third-party integrations (e.g., WooCommerce, Shopify), we may receive necessary data for processing payments.

3. How We Use Your Information

We use the collected data to:

  • Process crypto transactions securely and efficiently.
  • Provide customer support and improve user experience.
  • Prevent fraud, unauthorized access, and security threats.
  • Ensure compliance with legal and regulatory obligations.
  • Enhance and develop new features for our platform.

We never sell your data to third parties.


4. Data Storage & Security

We take strong security measures to protect your information:

  • End-to-End Encryption: All transaction data is encrypted during transmission.
  • Cold Storage Security: Private keys and sensitive financial data are never stored on public-facing servers.
  • Access Controls: Only authorized personnel can access sensitive data.
  • Anonymized Analytics: We analyze platform performance without linking data to specific users.

5. How We Share Your Information

We do not share your personal data except in the following cases:

  • With Your Consent: If you request third-party integrations, we may share necessary data with them.
  • Legal & Compliance: If required by law, we may share data with authorities to comply with regulations.
  • Fraud Prevention & Security: In case of suspected fraud, we may share data with security agencies or financial institutions.

6. Cookies & Tracking Technologies

We use cookies to:

  • 🍪 Improve website functionality and experience.
  • 🔐 Enhance security and prevent fraudulent activities.
  • 📊 Analyze user behavior to optimize our services.

You can manage cookie preferences in your browser settings.


7. Your Rights & Control Over Your Data

You have the following rights regarding your data:

  • Access: Request details on what data we store about you.
  • Correction: Update or correct inaccurate personal information.
  • Deletion: Request data deletion (subject to legal requirements).
  • Opt-Out: Disable cookies or unsubscribe from communications.

To exercise any of these rights, contact us at support@chestmoney.com.


8. KYC & Anonymity Policy

For small transactions, we operate a KYC-free model to maintain privacy. However, for high-value transactions or to comply with regulations, identity verification may be required.

We do not store user identity documents unless legally required.


9. Data Retention

We retain transaction data for audit and security purposes while respecting privacy:

  • User account data: Stored as long as the account is active.
  • Transaction history: Retained for compliance and fraud prevention.
  • Anonymized usage data: Used for analytics without personal identifiers.

10. Third-Party Links & Services

Our platform may contain links to third-party services (e.g., blockchain explorers, exchange services). We are not responsible for their privacy practices, and we encourage you to review their policies before use.


11. Compliance with Regulations

We comply with applicable privacy laws and crypto regulations, including:

  • GDPR (for EU users) – Right to data access, correction, and deletion.
  • CCPA (for California users) – Right to opt-out of data collection.
  • AML & CFT Regulations – Preventing illegal activities while respecting user privacy.

12. Changes to This Privacy Policy

We may update this policy as needed to reflect legal, security, or operational changes. Users will be notified of significant updates via email or platform notifications.

Last updated on March, 2025.


13. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 Email: support@chestmoney.com

🌐 Website: www.chestmoney.com